Privacy Policy

Last updated: 12-11-2025

At Vivid Bricks, we highly value your privacy. In this privacy policy, we explain which personal data we collect, why we collect this data, how long we store it, with whom we may share it, and what rights you have.

1. Identity of the Data Controller

  Business name: Vivid Bricks
  Address: Zandwilg 14 A, 1731 LS Winkel
  Email: info@vividbricks.com
  Chamber of Commerce number: 96714883
  VAT number: NL005228901B96  

2. Scope

This privacy policy applies to all personal data we process in the context of our services, webshop sales activities, communication, and marketing.

3. Which Personal Data Do We Process?

We process the following data, only when you provide it to us:

Name and address details

Email address and telephone number

Payment information (such as IBAN, PayPal, or credit card details)

Order information (such as product selection and shipping address)

IP address and browser information (if cookies are used – see below)

Any other information you actively provide (for example via contact forms or email)

4. Purposes and Legal Grounds for Processing

We process personal data based on the following legal grounds:

Performance of a contract: to correctly process your order.

Legal obligation: such as tax retention requirements.

Legitimate interest: for example for administration, customer service, and security.

Consent: for direct marketing or any other non-essential processing for which explicit consent is required.

5. Sharing Personal Data with Third Parties

We share your data only with third parties when this is necessary for our services:

Delivery services such as PostNL or DHL

Payment service providers

Bookkeepers or accountants

IT and hosting providers

With all these parties, we have data processing agreements that comply with the GDPR. We do not share data for commercial or charitable purposes unless you have explicitly given permission.

6. Retention Periods

We do not store personal data longer than necessary for the purposes for which it was collected, taking into account statutory retention periods. For example, we store financial records for 7 years due to tax obligations.

7. Security

We have implemented appropriate technical and organisational measures to protect your data from loss, unauthorised access, or misuse:

Data stored in a secure, encrypted environment

Restricted access for authorised personnel

Regular updates of software and systems

Mandatory confidentiality agreements for staff

8. Your Rights

Under the GDPR, you have the following rights:

Right of access: you may request an overview of the data we hold.

Right to rectification: you may have incorrect data corrected.

Right to erasure (“right to be forgotten”)

Right to restriction of processing

Right to data portability

Right to object to processing

You may exercise these rights by emailing info@vividbricks.com. We will respond within 30 days.

9. Data Breaches

If a data breach occurs that may have adverse consequences for your privacy, we will inform you as soon as possible—within 48 hours after becoming aware of it.

10. Cookies and Tracking

At this moment, we do not use cookies or tracking technologies. If we do so in the future, we will update our cookie policy and ask for explicit consent when visiting our website.

11. Complaints

If you are not satisfied with how we handle your data, you may contact us at info@vividbricks.com. If we cannot resolve it together, you may submit a complaint to the Dutch Data Protection Authority. For consumers within the EU, the Online Dispute Resolution platform of the European Commission is also available.

12. Changes

We reserve the right to update this privacy policy. The most recent version is always available on our website. In case of significant changes, we will inform you via email or our website.